Employee Surveys: Why are they so painful and ineffective?

HR surveys are a necessary evil. They’re often long, tedious, and filled with questions that you may not even care about. But despite all of that, they’re still the most common tool for HR professionals.

One of the biggest problems with HR surveys is that they often have low response rates. This can be due to a variety of factors, such as the length of the survey or the perceived importance of the questions.

According to a recent study, only 9% of employees said they were “satisfied” with HR surveys and a whopping 55% said they were “dissatisfied” or “very dissatisfied” with them.

Whatever the reason, low response rates can make it difficult to get accurate information.

Additionally, HR surveys can be biassed. This is because they’re often filled out by the most engaged and motivated employees. As a result, you may not be getting an accurate picture of the entire workforce

So what’s the solution?

On-going and direct communication with employees is key. This can be done through regular check-ins via Zoom or Slack, one-on-one meetings, or even just informal conversations.

By staying in touch with your employees, you can get a better sense of how they’re feeling and what they’re thinking. This will help you identify any problems or concerns early on and address them before they lead to someone quitting.

ChatPulse is a fantastic Slack app that uses natural language processing to capture a team’s sentiment and emotion when interacting and communicating with each other over Slack. Unlike HR surveys, ChatPulse registers real-time emotions over a sustained period and can provide a more accurate insight into an employee’s happiness and emotional wellbeing.

Try it for free today!

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